The Videocon d2h Challenge
The Videocon d2h Challenge
Suggest a technology solution to improve the SLA for customer complaint resolution
Chief Operating Officer, Videocon d2h
Himanshu Patil is the Chief Operating Officer of Videocon d2h
Program Director, Mobile Solutions, Capgemini
Chief Operating Officer, Videocon d2h+ view profileHimanshu Patil
"Big Data is changing our lives without any one knowing. Truly a case of Big Brother is watching you."
Himanshu Patil is the Chief Operating Officer of Videocon d2h. He holds a master‚Äôs degree in management studies from the University of Bombay. He has over 25 years of experience in the field of marketing, operations and technology and has been associated with organisations like Onida, Videocon, Kinetic and Bajaj Electricals in the past.For more than 20 years, he has played an instrumental role in helping diverse companies achieve dramatic revenue, market and profit growth. From new market penetration and new product development to operations turnaround,he has led startup, high-growth and transitional companies realize aggressive, market-driven corporate objectives. He was responsible for setting up the DTH project for Videocon. His present role as COO is to conceptualise and implement the overall technology and operational strategy of the Company.
Global Mobile Solutions Leader, Capgemini+ view profileFernando Alvarez
Fernando Alvarez is vice president and leader of Capgemini‚Äôs Mobile Solutions practice. A thought leader and mobile solutions/technology subject matter expert, Alvarez has worked closely with multiple multinational corporations as well as global independent software vendors with regard to their enterprise mobile needs and strategies. Prior to joining Capgemini, Alvarez was president, CEO and chairman of Abaco Mobile, Inc., an Atlanta-based software company that provided enterprise mobile software solutions for more than 21 years. In 2000, Alvarez was honoured as one of the 100 most influential US Hispanic business leaders by Hispanic Business magazine. He is also a past recipient of Ernst & Young‚Äôs Entrepreneur of the Year Award. During his tenure at Abaco, his efforts positioned the company to become one of the few US Hispanic technology companies that achieved global success. Alvarez has a background in business, economics, and law, and is a frequent guest lecturer at industry events around the world.
Dr. Rajib Mall
Prof. at IIT, Kharagpur.+ view profileDr. Rajib Mall
Dr. Rajib Mall obtained all his professional degrees: Bachelor's, Master's, and the doctoral degrees from the Indian Institute of Science, Bangalore. He worked for Motorola(India) for about three years before joining the faculty of Computer Science and Engineering at IIT, Kharagpur, where he is at present working as a professor. He has guided more than a dozen Ph.D. theses and has published more than 150 refereed international journal and conference papers. He has done consultancy projects for organizations such as General Motors, Infosys, Honeywell, and Usha Telecom. He works mostly in the areas of program analysis and testing for traditional as well as emerging software systems.